BEFORE YOU DECIDE
The questions that come first.
Clear answers to the questions operations managers ask when evaluating a new platform.
Does AerSynx replace our existing maintenance system?
It can operate as the continuing airworthiness and records layer alongside an existing maintenance system, or manage maintenance production directly through projects, work orders and work cards. Either way the aircraft, component, partner and evidence records live in one place, and work signed off in production updates the same record used by CAMO.
Can we start with one workspace or module?
Yes. Workspaces and modules are entitlements, not a bundle. An operator can begin with airworthiness directives and technical records and add supply, production or quality later without a migration, because they already share the same records.
What happens to our existing records?
They come in as they are. Scanned technical records are read, indexed and attached to the aircraft, engine or component they belong to. Historical counters arrive as a snapshot, so nobody re-enters the past by hand and the timeline continues from there.
How is our data separated from other organisations?
In three layers. Every request resolves your organisation before a query runs; every database row carries its organisation and an unstamped request matches nothing; stored files live under your organisation's own path and are shared through links that expire in five minutes.
Who can see and approve what?
Authority comes from a person's title, the actions that title grants, the companies the person may see, and approval limits by amount. Amount-gated actions walk an approval chain up the title hierarchy. All of it is managed on one screen, and a person-level revoke always wins.
How does AI affect our operational records?
AI reads, structures, compares and suggests. It writes summaries and suggestions, never the critical master records: life-limited parts, directives and master record fields change only when an analyst approves. Every field shows whether it came from a person, from AI or from a copy, and if the AI provider is unavailable the platform keeps running.
How long does it take to see a real workflow?
One aircraft with its directives and open tasks is enough. In the first session we map that aircraft, review its open records and follow one workflow across teams, for example a life limit turning into a supply demand. That is a conversation, not a project.